The cost of tenant turnover keeps climbing. Is your retention strategy keeping up?

Aug 6, 2026 11:00 am PDT 2:00 pm EDT 1 hour
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The cost of tenant turnover keeps climbing. Is your retention strategy keeping up?

Aug 6, 2026 11:00 am PDT 2:00 pm EDT 1 hour


Turnover costs the average operator around $3,782 per unit, and more than 60% of it is preventable. Yet most property management teams still treat retention as a one-off conversation at renewal time instead of a systemic, portfolio-wide discipline. This session breaks down what's actually driving avoidable turnover, and how teams are getting ahead of it.

You'll leave with:

  • The real, current cost of turnover and which drivers are actually preventable
  • A framework for tracking cost-per-turn and vacancy risk across an entire portfolio, not just property by property
  • A practical renewal cadence that keeps retention consistent as your portfolio and team grow
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